At Alchemy Hub, we want you to be completely satisfied with your purchase. This Refund Policy outlines our policy regarding refunds for our digital products and services.
1. All Sales Are Final
All purchases are final. We do not offer refunds.
Due to the digital nature of our products and services, all sales are considered final once the transaction is completed. This policy applies to all products, including but not limited to:
- Premium subscription services
- Digital access keys
- One-time purchases
- Lifetime access products
- All subscription periods (monthly, yearly, lifetime)
2. No Refund Policy
We do not provide refunds for any of the following reasons:
- Change of mind after purchase
- Technical issues or compatibility problems
- Duplicate or accidental purchases
- Dissatisfaction with product features
- Inability to use the product
- Product usage or non-usage
- Any other reason, regardless of circumstances
3. Before Purchasing
Before making a purchase, please ensure that:
- You have carefully read the product description
- You understand the product features and limitations
- You meet all system requirements and compatibility specifications
- You are certain you want to purchase the product
4. Support for Technical Issues
If you experience technical issues with your purchase, we are here to help:
- Contact us through our Support page
- Join our Discord server for technical support
- We provide ongoing support and updates for our products
- Many technical issues can be resolved through troubleshooting or updates
Please note that technical support does not constitute a reason for a refund, as all sales are final.
5. Chargebacks
If you file a chargeback with your payment provider, we reserve the right to:
- Challenge the chargeback with supporting documentation
- Permanently suspend your account
- Block future purchases from your account
- Pursue legal action if necessary
We strongly encourage you to contact us directly through our support channels before initiating any chargeback, as all purchases are final and chargebacks may result in account suspension.
6. Subscription Products
For subscription-based products:
- All subscription payments are final and non-refundable
- You may cancel your subscription at any time to prevent future charges
- Cancellation will not result in a refund for any unused time in the current billing period
- Once canceled, you will retain access until the end of your current billing period
7. Contact Information
For questions about this policy or technical support, please contact us through our Support page or join our Discord server.
Please remember: All purchases are final. No refunds will be issued under any circumstances.